Privacy Policy

1. Information We Collect

Finhive collects the following types of information:

• Personal Identification Data: Name, email, phone number, nationality, company details, TRN, and address.
• Account & Portal Data: Login details, uploaded documents, compliance records, and communication history.
• Financial Information: Payment confirmations, invoices, transaction details.
• Technical Data: IP address, browser type, device information, and usage analytics.

2. How We Use Your Information

We process your information to:

• Provide onboarding, consulting, and subscription services.
• Verify your identity and maintain regulatory compliance.
• Communicate updates, reminders, and service alerts.
• Process payments, renewals, and account changes.
• Improve platform performance and user experience.

3. Legal Basis for Processing (UAE Compliance)

Finhive processes your data under:

• Contractual obligation (providing subscribed services).
• Legal requirements (UAE FTA, VAT, ESR, AML, and corporate regulations).
• Legitimate business interests.
• Your explicit consent where required.

4. Data Sharing

We DO NOT sell or trade your personal data.

Data may be shared only with:

• Government and regulatory authorities when legally required.
• Authorized third-party service providers (payment processors, cloud hosting, security systems).
• Internal Finhive team members strictly for service delivery.

5. Data Storage and Security

Finhive applies strict technical and organizational measures including:

• Encrypted data transmission.
• Secure cloud infrastructure.
• Limited-access internal controls.
• Continuous monitoring and data protection protocols.

6. Data Retention

We retain your information only as long as:

• Necessary for service delivery and compliance, or
• Required by UAE laws (including tax and regulatory obligations).

7. Client Rights

Depending on applicable UAE regulations, you may:

• Access your personal data.
• Request correction of inaccuracies.
• Request deletion (where legally permissible).
• Withdraw consent for non-essential processing.
• Request a copy of your stored data.

Requests may be submitted through the Finhive Client Portal or via email.

8. Cookies & Tracking Technologies

Finhive uses cookies to:

• Improve website performance.
• Analyze traffic and user patterns.
• Enhance portal functionality.

You may disable cookies through browser settings, though some functions may be limited.

9. Third-Party Links

Our website may contain links to external websites. Finhive is not responsible for their privacy practices or content.

10. International Data Transfers

Where data is processed or stored outside the UAE, Finhive ensures all transfers comply with appropriate legal and security measures.

11. Children's Data

Finhive does not provide services to minors and does not knowingly collect their data.

12. Updates to This Policy

Finhive may revise this Privacy Policy periodically. Updates will be posted on our website or communicated through the Portal. Continued use of our services signifies acceptance of changes.

13. Contact Information

For data requests or privacy inquiries: